Welcome and thank you for visiting www.causecups.com.au
Please read over carefully the details of the terms and conditions provided. By accessing or using this website, you are acknowledging to Cause Cups that you have read, understood and agree to without limitation or qualification these terms and conditions.
Your use of the Site subsequently indicates your acceptance to these terms, as they exist at the time. If you do not agree to the terms and conditions of this Site, please do not access or continue to use causecups.com.au.
These terms and conditions govern your access to, and use of the causesups.com.au website and may be updated by Cause Cups without notice to you.
WARRANTY
Cause Cups warrants all products sold to be free of defects in material or workmanship for a period of one year from the date of purchase. Unfortunately we cannot refund or replace due to a change of mind.
RETURNS
In the event that you need to return a product due to a fault, simply contact customer care so we arrange that. See the Returns Policy here
SHIPPING
Shipping costs across Australia will be calculated at checkout prior to payment.
Please ensure that the delivery address and recipient details listed in your order are accurate and complete. Cause Cups will not accept responsibility for late delivery, or non-delivery due to incomplete or incorrect details being provided.
PRIVACY
We have the upmost respect for your privacy and value our relationship with our customers. We are committed to responsible information practices. Because we gather certain types of information to process orders, we want you to understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather, how we use it, and how to correct or change it.
Our store is developed using the Shopify platform which means that we use industry best practise security and our store is certified Level 1 PCI DSS compliant accordingly.
The Information we collect
In general, you can browse our Web site without telling us who you are or revealing any personal information about yourself.
There are a few places where we give you an opportunity to provide to us your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our web site – such as ordering a product, joining our mailing list, filling out a survey, sending us feedback, making trade or information enquiries – we may ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our Web site. It is completely optional for you to engage in these activities.
If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address, email address, telephone, and other personal identifying information. When ordering products on our web site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
How we use the information
Our delivery partners use your address for delivery, but will not pass them on to any third parties. We do not pass on, sell or swap any of your personal details with anyone else. We use this information to identify your orders, provide you with Cause Cups updates and to personalise your shopping experience with us.
Google Analytics
We’re currently using Google Analytics Demographics and Interest Reporting to gather information for site improvement. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings here – https://www.google.com/settings/ads
CREDIT CARDS
Credit card details are securely collected at the time of payment for the sole purpose of transmitting to the banks for processing. No credit card information is ever physically stored in Cause Cups database.
We are committed to the Privacy Principles under the Privacy Act 1988 – available at: https://www.oaic.gov.au/
TRANSACTIONS AND CURRENCY
All of our orders at Cause Cups are processed in Australian Dollars (AUD) and unless otherwise stated these orders include GST (Goods and Services Tax).
Prices indicated on Cause Cups exclude handling and delivery charges. Handling and delivery charges will be calculated once you have selected your preferred delivery options and will be displayed on-screen for you at the checkout. Our Shipping rates are indicated on our shipping page.
Cause Cups reserves the right to change or alter prices of Products without notice. The price payable by you for a Product shall be the price applicable on the date the Products are confirmed as ordered by you.
Orders will be charged in full at the time an order is placed.
PRODUCT AVAILABILITY
All Products displayed on the Site have been included in good faith on the basis that the Products as described will be available at the time of sale.
If a Product is not in stock at the time of your order, you will be notified of this by email, and advised of the expected shipment date.
COPYRIGHT
The Website and the information contained in reference herein are for your personal, non-commercial use only. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. Except as otherwise specifically permitted herein, you shall not broadcast, duplicate, copy, reproduce, edit, manipulate, modify, publish, rent, sell, publicly display, perform, distribute, transmit, or circulate to anyone the contents of the Website, or use the contents of the Website in litigation, or for any commercial or promotional purposes, without the express written consent of Cause Cups, its affiliates or its lawful successors and assigns.