You must verify your order of goods upon delivery and you must notify Cause Cups within 72 hours of receipt of any faulty product or incorrect order.
Cause Cups will only accept returns sent within seven days in a new and unused condition, and accompanied by the invoice, otherwise we may retain the item(s), not refund them or refund at a reduced price.
You cannot refuse to accept goods merely because they are not delivered by any given date or dates or because you have changed your mind.
Return shipping must be paid by the sender and will not be refunded by Cause Cups. This does not affect your statutory rights.